According to this scheme, it sends messages to the customers, so business information doesn't fall into the wrong hands.
A PRECISE BUSINESS GOAL IS THE KEY
AUTOMATION - HOW DOES A ROBOT RECREATE SELECTED BUSINESS PROCESSES?
Each person from the selected department of the company receives a list of assigned tasks. It contains also tasks assigned to the robot. In the case of automation, employees undertake to monitor the progress of the robot's work and react if they receive information that the task isn't processed. Security policies facilitate the exchange of employee-robot communication by registering errors and providing notifications about the status of operations performed. During the implementation of automation, experts create a description of the tasks performed in the process, which will enable further people or robots to start work.
WHAT IS THE DIFFERENCE BETWEEN BOT AND HUMAN PROCESSES?
The robot is programmed to reproduce activities just like a human did. The only difference is that it performs tasks faster, more efficiently and without errors. When it encounters unexpected situations on its way, it will immediately inform the indicated person about it. Don't worry that it will perform an operation that the company hasn't planned. The robot will only do the tasks for which it has been programmed. And in a safe and standardized way. Its purpose is to optimize the process according to the indicated guidelines and security policies. So the robot relieves employees from repetitive tasks and carries them out within the set deadlines.
- To increase the speed of operations.
- To reduce the number of errors.
- To improve the process of communication with customers.
- To increase the level of information security.
Aim to create a specialized team that will gradually increase the competences (especially in the strategic area). Thanks to this, the company will increase the effectiveness and efficiency of the processes carried out. They will translate into the company's competitiveness in the market.
They will perform tasks that are necessary for the proper functioning of the company. These tasks also are repetitive and simply boring for the entire team. In the previous scheme, the company could competently perform the tasks. But not as efficiently and quickly as with automation.
Business Process Automation is not only a fashionable trend in industry 4.0 technology. It becomes a determinant of efficient and effective operation, possible to integrate with other digital transformation solutions. And in line with the company's security policies.
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